Shipping policy
| Zone | Shipping Cost | Delivery Time | Free Shipping |
|---|---|---|---|
| Mainland Spain | €4.90 | 1-2 business days | On orders over €75 |
| Balearic Islands | €6.50 | 2-3 business days | On orders over €75 |
| Country | Standard | Delivery Time | Free Shipping | Express |
|---|---|---|---|---|
| Belgium, France, Germany, Luxembourg and the Netherlands | €13.90 | 2-3 business days | On orders over €75 | €12.90 (24-48h) |
| Portugal | €7.90 | 2-3 business days | On orders over €75 | €12.90 (24-48h) |
| Italy | €13.90 | 2-3 business days | On orders over €75 | €12.90 (24-48h) |
| Austria, Czech Republic, Denmark and Poland | €14.90 | 3-4 business days | On orders over €75 | Not available |
| Finland, Greece, Ireland, Slovakia, Slovenia and Sweden | €16.90 | 3-7 business days | On orders over €75 | Not available |
| Rest of the European Union | Calculated at checkout | 4-6 business days | On orders over €75 | Not available |
Orders are shipped the next business day after purchase
Orders placed on weekends or public holidays will be processed on the following business day
During peak periods—such as new product launches or promotional sales—handling times may be slightly extended
Pre-order items will ship once their production process is complete
Once your order has been shipped, you will receive a tracking number so you can check its status at any time
Product prices do not include shipping costs. These are automatically calculated at checkout prior to completing your purchase
Shipping fees are non-refundable, except in cases where the error is on our part
In exceptional cases where an order is returned to our warehouse, any costs associated with the return shipping and handling may be deducted from your refund amount
If you need assistance or have any questions, feel free to write to us at hello@reiverstudio.com